24/7 PROPERTY DAMAGE RESPONSECALL 848-863-3223
Insurance Restoration

Property Damage Involving an Insurance Claim?

Professional Restoration. Detailed Documentation. Complete Reconstruction.

NJ ASAP Restoration helps property owners move from emergency mitigation through documented restoration and reconstruction while keeping the contractor scope organized and clearly supported.

We are a restoration contractor. Coverage and claim payment decisions are made by the insurer.

Request Insurance Restoration Assistance

Tell us about the loss and what stage the claim is in.

    Submitting this form does not guarantee insurance coverage or payment.
    24/7 Emergency Response
    Damage Documentation
    Xactimate When Applicable
    Mitigation + Reconstruction
    We’re the Restoration Contractor

    Our Role Is to Restore the Property and Support the Scope With Documentation.

    NJ ASAP Restoration can document observed damage, perform authorized restoration work, prepare contractor estimates and communicate restoration scope information. We do not act as a public adjuster or make coverage determinations.

    Emergency Mitigation

    Water extraction, drying, containment, cleanup and other appropriate emergency measures based on the loss.

    Damage Documentation

    Photos, measurements, moisture records, affected materials, equipment logs and progress documentation.

    Reconstruction

    Repair and rebuild services that continue the restoration process after mitigation or remediation is complete.

    Insurance Restoration Workflow

    Keep the Loss Connected From Emergency Response Through Completion

    1
    Loss / Damage
    2
    Mitigation
    3
    Documentation
    4
    Estimate / Scope
    5
    Reconstruction
    6
    Completion
    Documentation

    Documentation Built Around the Actual Restoration Work

    Clear documentation helps explain what was affected, what work was performed and what repairs remain. The exact documentation package depends on the project.

    Damage photographyMoisture readingsMoisture maps when applicableMeasurementsAffected materialsEquipment recordsDrying / monitoring logsRemoval documentationRepair scopeCompletion records
    Scope Support

    We Support Our Scope With Documentation.

    If additional observed work is needed, NJ ASAP can document the contractor scope and provide supporting information for review. The insurer still determines coverage and payment.

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    Estimating

    Xactimate When Appropriate to the Project

    For insurance-related restoration and reconstruction, NJ ASAP may use Xactimate or other detailed estimating methods when appropriate. The goal is a clear contractor scope tied to observed conditions and necessary work.

    Mitigation Estimate

    Emergency services, equipment, labor, removal, drying and related restoration activities.

    Reconstruction Estimate

    Repair and rebuild scope for affected walls, ceilings, floors, kitchens, bathrooms, finishes and other components.

    Supplemental Scope Support

    Additional documentation when observed project conditions create repair items not reflected in an earlier scope.

    Material Information

    Product, material and matching information can be documented when relevant and available to support the contractor scope.

    Loss Types

    Insurance-Related Property Damage We Commonly Address

    Water Losses

    Burst pipes, plumbing leaks, appliance failures and other covered or potentially covered causes, subject to the policy.

    Fire & Smoke

    Fire, soot, smoke, odor and water damage related to fire suppression.

    Storm / Exterior

    Wind, roof leaks, rain intrusion, tree impact and resulting interior damage where restoration is required.

    Sewage

    Contaminated water losses, subject to policy terms, exclusions and applicable endorsements.

    Mold / Moisture

    Remediation-related work when appropriate, with coverage varying substantially by cause and policy.

    Reconstruction

    Repair and rebuild work following documented property damage.

    For Adjusters & Insurance Professionals

    Need Project Documentation?

    We can organize available contractor records such as estimates, photos, mitigation logs, scopes and completion documents for the project file.

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    Professional Request

    Documentation Request Form

    For adjusters, desk examiners, property managers and other authorized project contacts.

    Contact Information

    Name, company, email and phone.

    Claim Information

    Claim number, insured name and property address.

    Requested Records

    Estimate, photos, logs, scope, W-9, authorization or completion documents, as available and appropriate.

    Project Communication

    Clear contractor-side communication focused on the restoration scope and project documentation.

    Referral Partners

    Built for Homeowners and Professional Referral Relationships

    NJ ASAP can support restoration referrals from plumbers, roofers, property managers, real estate professionals, HOAs and facility managers while keeping documentation organized for the property owner and project stakeholders.

    Homeowners

    Emergency response, clear next steps, restoration documentation and reconstruction continuity.

    Referral Partners

    A defined restoration partner for losses discovered during plumbing, roofing, property management or real estate work.

    Commercial / Multifamily

    Coordinated documentation and restoration workflows for occupied, managed and commercial properties.

    Frequently Asked Questions

    Insurance Restoration FAQs

    Does NJ ASAP decide whether my loss is covered?

    No. Coverage is determined by the insurer under the applicable policy. NJ ASAP Restoration documents observed conditions and performs restoration work as a contractor.

    Can you communicate with my adjuster?

    Yes, NJ ASAP can provide contractor-side scope information and project documentation when authorized and appropriate.

    Can you prepare an Xactimate estimate?

    When appropriate to the project, NJ ASAP may prepare a detailed Xactimate estimate or other itemized contractor estimate.

    What if the insurance scope is missing work you observe?

    NJ ASAP can document additional observed project conditions and support its contractor scope with photos, measurements and other relevant information. The insurer decides whether those items are covered.

    Can NJ ASAP also handle reconstruction?

    Yes. When the project is within scope and capacity, the same restoration workflow can continue from mitigation into repair and reconstruction.

    Need Help With an Insurance-Related Property Loss?

    Start with the property damage, not the paperwork. NJ ASAP Restoration can respond, document the work and help move the restoration process toward completion.

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